Returns + Exchanges

At ANGEL RA, we want you to love your purchase and feel confident shopping with us.

We accept eligible returns or exchanges within 30 days of purchase or delivery with proof of purchase.

Returned merchandise must be unworn, unused, unaltered, and in its original sellable condition. Online returns must also include original packaging when applicable.

Items showing signs of wear or use are not eligible for return or exchange. ANGEL RA reserves the right to decline returns that do not meet these conditions.

Final Sale

The following items are final sale and are not eligible for return or exchange:

• Crystals, minerals, and mineral specimens
• Permanent jewelry
• Custom or personalized jewelry
• Sale, discounted, or clearance merchandise
• Gift cards

Jewelry Quality + Repairs

We carefully inspect our jewelry before it is sold or shipped and take pride in offering every piece in new, excellent condition.

Damage resulting from wear, accidental snagging, improper care, or misuse is not considered a product defect and is not eligible for return or refund.

If your jewelry requires repair, we're happy to assess the piece and will attempt a complimentary repair when possible, especially for pieces created or customized in our store.

Online Returns

To initiate an online return or exchange, email angel@shopangelra.com with your order number within 30 days of delivery. Items sent back without prior authorization will not be accepted.

Customers are responsible for return shipping. We recommend using a trackable shipping service, as ANGEL RA is not responsible for return packages lost in transit.

Once your return is received and inspected, approved refunds will be issued to the original payment method. Original shipping charges are non-refundable.

Damaged, Defective + Incorrect Orders

If an online order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

When applicable, we will provide a prepaid return label and arrange a repair, replacement, or refund. Please contact us before returning damaged, defective, or incorrect merchandise.